1. Introduction

This Cookie Policy explains how Fuzzy Pinnacle ("we," "our," or "us") uses cookies and similar technologies when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

By continuing to use our website, you agree to the use of cookies as described in this policy, subject to your cookie preferences.

2. What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Fuzzy Pinnacle) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics).

3. Types of Cookies We Use

3.1 Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

Examples include:

  • Session cookies: Maintain your session while browsing
  • Security cookies: Authenticate users and prevent fraudulent use
  • Cookie consent cookies: Remember your cookie preferences
  • Load balancing cookies: Distribute website traffic efficiently

3.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages are most popular and if visitors get error messages. This helps us improve how our website works.

Examples include:

  • Google Analytics: Track website usage and performance
  • Heat mapping cookies: Understand user interaction with pages
  • A/B testing cookies: Test different versions of our website
  • Error tracking cookies: Monitor and fix website issues

3.3 Functionality Cookies

These cookies allow the website to remember choices you make (such as your language or region) and provide enhanced, more personal features.

Examples include:

  • Language preferences: Remember your preferred language
  • Location data: Provide location-specific information
  • Form data: Remember information you've entered in forms
  • Accessibility settings: Remember accessibility preferences

3.4 Marketing and Advertising Cookies

These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you. They may also be used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

Examples include:

  • Advertising cookies: Show relevant advertisements
  • Social media cookies: Enable sharing on social platforms
  • Retargeting cookies: Show ads based on previous visits
  • Conversion tracking: Measure advertising effectiveness

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies, and you should check the relevant third party's website for more information.

4.1 Common Third-Party Services

  • Google Analytics: Website analytics and performance monitoring
  • Google Maps: Location services and mapping
  • Social Media Platforms: Facebook, Twitter, LinkedIn integration
  • Payment Processors: Secure payment processing
  • Customer Support: Live chat and support services

5. How Long Do Cookies Last?

5.1 Session Cookies

These are temporary cookies that remain on your device until you leave the website. They are deleted when you close your browser.

5.2 Persistent Cookies

These remain on your device for a set period or until you delete them. The duration varies depending on the cookie's purpose:

  • Functional cookies: Up to 1 year
  • Analytics cookies: Up to 2 years
  • Marketing cookies: Up to 2 years
  • Preference cookies: Up to 1 year

6. Managing Your Cookie Preferences

6.1 Cookie Banner

When you first visit our website, you'll see a cookie banner that allows you to:

  • Accept all cookies
  • Accept only necessary cookies
  • Customize your cookie preferences

6.2 Changing Your Preferences

You can change your cookie preferences at any time by:

  • Using our cookie preference center (if available)
  • Adjusting your browser settings
  • Contacting us directly

6.3 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies
  • Delete existing cookies
  • Set cookies to expire when you close your browser

7. Browser-Specific Instructions

7.1 Google Chrome

Go to Settings > Privacy and security > Cookies and other site data. Here you can manage your cookie preferences and view stored cookies.

7.2 Mozilla Firefox

Go to Options > Privacy & Security > Cookies and Site Data. You can choose to block cookies or clear existing data.

7.3 Safari

Go to Preferences > Privacy. You can manage cookies and website data, and choose how Safari handles cookies.

7.4 Microsoft Edge

Go to Settings > Site permissions > Cookies and site data. Manage how Edge handles cookies and site data.

8. Impact of Disabling Cookies

Disabling cookies may affect your experience on our website:

8.1 Necessary Cookies Disabled

  • Website functionality may be severely limited
  • Security features may not work properly
  • You may not be able to access certain areas
  • Forms may not function correctly

8.2 Analytics Cookies Disabled

  • We cannot track website performance
  • Improvements based on usage data are limited
  • Error detection may be reduced

8.3 Marketing Cookies Disabled

  • Advertisements may be less relevant
  • Social media integration may be limited
  • Personalized content may not be available

9. Other Tracking Technologies

9.1 Web Beacons

Small transparent images used to track user behavior and measure campaign effectiveness.

9.2 Local Storage

Technology that allows websites to store data locally on your device for improved performance.

9.3 Pixels

Small pieces of code that help us understand user interactions and measure advertising performance.

10. Mobile Applications

If you use our mobile applications, they may use similar technologies to cookies to enhance functionality and gather usage information. You can control these through your device settings.

11. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

12. Legal Basis for Cookie Use

Our use of cookies is based on:

  • Consent: For non-essential cookies, we obtain your consent
  • Legitimate Interest: For website functionality and security
  • Legal Obligation: Where required for compliance

13. Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Fuzzy Pinnacle
123 Chancery Lane
London WC2A 1PL
United Kingdom

Email: [email protected]
Phone: +44 20 7946 0958

14. Additional Resources

For more information about cookies and how to manage them:

This Cookie Policy should be read in conjunction with our Privacy Policy and Terms of Service.